Feedback from our past and current customers
Many of our customers have taken the time to send us letters and emails to let us know what they think of our products and service. We have reprinted their comments here for you. If you have purchased our products and would like to contribute your experiences, please feel free to email us with your comments. Feedback from our customers is very important to us.
"I wanted to let you know how DELIGHTED I am with the Circle Y Omaha Flex 2 saddle you recommended to me. We put the Circle Y saddle on him, and INSTANTLY I saw that it fit his shoulders WONDERFULLY. I didn't even need an expert to see what I was seeing! This was the NINTH saddle I have had on my horse trying to find him one that fit properly and didn't pinch his shoulders, especially since he's a Rocky Mountain gaited horse. I gave YOU all the credit and told everyone that we talked for about 30 minutes and I asked all kinds of questions and we went over a bunch of saddles and you told me why you didn't think each of those saddles would work and why you were recommending the Omaha Circle Y saddle to me. I trusted you on that and that was the best decision I have made so far!! So, THANK YOU!"
"I received my new Tucker saddle end of June and I must tell you how wonderful it is. It is extremely comfortable and fits my walking horse just perfect. The saddle fit for me is also great. I am now a more relaxed rider as I feel quite secure in this saddle and I think the horse is also more relaxed as I don't always have to be shifting to keep the saddle straight. Hope to enjoy many more trail rides! Thanks and have a great summer!"
"As an outfitter in the Bob Marshall Wilderness complex, I highly recommend the Crates Mountain Ranch Trail Saddle. It provides comfort and durability for rider and mount alike. Mine averages a thousand miles a season. I have tested it on some of the toughest trails the wilderness has to offer. In fact, it’s the saddle I ride."
"The TrailMax™ Rifle Scabbard and the TrailMax™ Saddlebag System by Outfitters Supply™ are as rugged as the mountains in which I hunt and film trophy mule deer. I used the entire system while filming Magnum Mulies 2 to pack all of my video and hunting gear, as well as to pack out several deer. It is simply the best of its type on the market today. Needless to say, you will see the TrailMax™ Rifle Scabbard and the TrailMax™ Saddlebag System in my future video productions."
I received my order of packing equipment and was VERY PLEASED. High quality items. Thank you!
"Hello. I just wanted to let you know I'm very impressed with your pack saddle system. Not being a trained packer, I borrowed this system from a friend of mine and used it to pack into the Cabinet's on a hunting trip last fall. My 13 year old son and I were able to have a great time in part due to the ease and reliability of your system. I had no idea how it went together until we loaded up at the trail head but it was simple. Thanks for helping us have a good time.
"I came to Montana to fulfill a dream, to ride from Canada to Mexico following the Continental Divide, with just one saddle horse and one pack horse. I had no knowledge about packing and after some research, I discover the Not-A-Knot System made by Russ Barnett of Outfitters Supply™. I am now using that system and I am completely satisfied with it. I find it easy to work with, strong, durable and safe. It rides well on my horse, who carries it daily, often for 20 or so miles. I strongly recommend the Not-A-Knot System to anyone."
Dear Bethanie and the Outfitters Supply™ Team —
"I received outstanding customer service from Outfitters Supply™ while ordering my custom-sized chinks and absolutely LOVE them! The quality is excellent and they’re even prettier than I expected."
"I can’t tell you how happy I am with my new Shotgun Chaps. Not only do they look great, but they keep me warm, dry and clean. They’ve solved problems I didn’t even know I had."
"I have been interested in purchasing a custom made wall tent and have researched several companies both locally and over the internet. I have also made personal visits to several companies locally here in Nashville, TN. Much to my surprise, the local companies had NO interest whatsoever in customizing my wall tent. One particular company rudely told me what they were going to make, and how they were going to do things, without any consideration of my needs or making the tent that I wanted. They were not the least bit flexible in customizing my tent. Needless to say, I chose not to do business with them. After much frustration, I went back to the internet. I then decided as Outfitters Supply™ and Montana Canvas as one of choices. After several phone calls, price comparisons, workmanship, quality, and personal preferences, the final decision was a tent made by Montana Canvas through Outfitters Supply™. Before I placed the order, there were several questions that were of particular interest to me. I phoned your company in Columbia Falls, Montana, and had the opportunity to talk with Bethanie. She was very cordial and very knowledgeable about the tents and specific details. She was able to answer all of my questions with great enthusiasm. Her customer service skills were GREAT! She is a very kind and pleasant person to talk with over the phone. I am extremely impressed with the customer service and her willingness to help. I just want to inform OS how pleased that I am with your company, your customer service and your employees. Please pass on a thanks to Bethanie on a job well done. Happy Hunting!"