Ordering here is easy! - We designed our website so that you don't need to be a computer wizard to order from us. Simply click on a product group and when you find the product you want, add a quantity and click "add to shopping cart" It's that easy!
Ordering here is safe! - We utilize only the highest level of security encryption on this site. The security we use here complies with the Government's standard for encryption - not even they could break the code! Our customers can order securely from our on-line catalog using these credit cards:
Of course, if you prefer, you may always use our telephone number, conveniently located on every page.
We make every effort to ship your order within 24 hours of receipt. We normally ship our products either via Federal Express Ground/Home Delivery or the United States Postal Service. Other carriers such as UPS or trucking/freight companies. are available upon request or as occasionally warranted. We are more than happy to ship your order outside of the 48 continental states, although our website is not able to determine the charges properly. If you need us to ship outside of the Continental United States (Hawaii, Alaska), please call toll-free at 1-888-467-2256 or email us with the items that you would like to order and your complete shipping address. We will happily provide you with your shipping options and costs. If you place an order without getting a quote, we will contact you for shipping charge approval prior to shipping your order. Please contact us with any shipping concerns.
We reserve the right to ship your order via a variety of carriers, such as Federal Express Ground, Federal Express Home Delivery, UPS Ground, and Priority Mail. We do our utmost to ship using the best possible method for your individual order. You can expect your standard ground shipments to arrive within 2-6 business days depending upon your location.
We are more than happy to accommodate most of your expedited shipping needs and can ship almost anywhere in the world. Please note that our website cannot determine international or expedited shipping charges correctly at this time.Contact us for shipping charges and options if you need expedited Next Day Air, 2nd Day Air shipping, or 3 Day Select Ground shipping.
*Note: Because of our location, your order must be received by 12:00 pm Mountain Time to ensure overnight delivery. Please note that we cannot ship using expedited services to PO boxes or APO/FPO addresses.
We are more than happy to ship your order anywhere in the world, although our website is not able to determine the charges properly at this time. If you need us to ship outside of the Continental United States, please call toll-free at 1-888-467-2256 or email us with the items that you would like to order and your complete shipping address. We will happily provide you with your shipping options and costs. If you place an order, we will contact you for shipping charge approval prior to shipping your order. Please note that you will be responsible for duties and taxes upon delivery of your products. All orders must be paid in U.S. funds by international money order, PayPal, or by a major credit card. Please note that if fraud is suspected there will be a delay processing your order. We will only ship to addresses verified by PayPal or the holder's bank. Exchange rates are automatically calculated by your bank and are out of our control. The customer is responsible for import fees, taxes or duty for any shipments outside of the United States.
Tents and Stoves
Our tents, tent frames and stoves are shipped with a flat rate charge via standard ground services unless the shipment is too large or too heavy and must ship via truck. You will be notified of any freight cost changes prior to shipment if a truck must be scheduled.
We offer FREE SHIPPING on riding saddles within the Continental United States. If you live in Alaska, Hawaii, or outside of the United States, please contact us for shipping quotes on your saddle or tent order.